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We are committed to providing you the best online shopping and delivery experience possible, while protecting your privacy and confidentiality according to the terms below.
INFORMATION WE COLLECT
Information you provide to us or allow others to provide to us
At various points in this shopping experience, you may provide us with information about yourself. For example, when you create an account with baladna.ae, you provide us with personal information like your name, email address, and zip code. And if you place an order with baladna.ae, we collect information including your address, phone number and the details of your order.
We may also offer social sharing tools (such as the Facebook Like button) that let you share actions on baladna.ae with other sites and vice versa. You should check the privacy policies of these services and your settings there for more information.
COOKIES AND OTHER TRACKING TECHNOLOGIES:
We and our partners use various technologies to collect information, including cookies and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), and other identifiers to collect information from your browser or device that helps us personalize your experience and remember things like your current zip code or that you have already logged in to el Grocer.
When you use baladna.ae, our servers will record information about your usage of the service and information that is sent by your browser or device. Logs information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on baladna.ae, and other ways you interact with the service. If you are logged into the baladna.ae service, this information is stored with your account information. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Merchant will not pass any debit/credit card details to third parties. Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies.
HOW WE USE YOUR INFORMATION
We may use the information we collect for various purposes, including to:
WHAT WE SHARE
Baladna.ae is a platform that may connects users with Personal Grocers who shop for and deliver the goods that you want from retailers. In order to make this work, we need to share information about you and your order with the other parties who help enable the service. This includes, for example, the Personal Grocer(s) who pick and deliver your order.
Your continued use of our website will be regarded as a vote of trust of our practices around privacy and a continued acceptance of handling your personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. You have the right to demand access to all your personal data available in our system and you also have the right to ask us to remove that data from our system at any time.
CHANGES TO THIS POLICY
This policy may change from time to time and any revised Policy will be posted at this page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Policy and, in some cases, we may provide you with additional notice (such as a notice on our homepage or sending you a notification).
Contact Number: +971 585837151